At Mid-Ohio Energy, we work hard to keep your lights on around the clock. However, we realize some outages can't be avoided.
Our linemen are prepared to go to work to restore power safely and quickly when your power goes out.
View, report, and track outages using our real-time outage management system:
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Emergency service is available 24/7, call 1-888-363-6446.
STEPS TO TAKE DURING AN OUTAGE:
If your lights go out:
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Check for blown fuses or tripped circuit breakers.
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Check with your neighbors, try to determine if their electricity is off.
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Please contact Mid-Ohio Energy to report your outage. Never assume your neighbor has called, often it helps us locate the source of the problem when many members report the outage.
REPORTING AN OUTAGE:
Mid-Ohio Energy has a variety of ways for our members to report and track outages.
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By Phone: Call 1.888.363.6446
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Note: For quickest reporting, please be sure to call using the primary phone number listed on your account.
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Online: View outages in real-time. Our online outage page features a live outage map featuring current outages with additional outage info such as cause and estimated restoration time.
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App: Outages can be reported from your tablet or other mobile device once you've downloaded our app from the App Store or Google Play.
OUTAGE PREPAREDNESS RESOURCES
Check out these links to help you prepare
for outages, winter weather, & more.
Ready.gov - Winter Weather Preparedness
Ready.gov - Power Outage Tips
Generator Safety
Disaster Preparation
POWER RESTORATION
A brief overview of how power is restored after a major storm.