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PrePay Metering

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Introducing PrePay Metering...

Mid-Ohio Energy’s PrePay metering is a voluntary program that allows you to choose when and how you pay for your electricity. PrePay is a flexible alternative to monthly billing that offers unique benefits for members.

- You control the payment date and amount.
- Eliminate deposits and late fees.
- Use alerts and information to reduce your use.

PrePay gives you the the ability to manage your electric service in a way that best suits your lifestyle. It gives you flexibility to add credit to your account as your budget allows. The knowledge you gain from monitoring your balance and energy use gives you insight on how your lifestyle impacts your energy costs and best of all− empowers you to save!

While PrePay can add flexibility and convenience, it may not be for all members. Please review the program details to see if it's right for you.

How PrePay works...

By enrolling in the prepay program, you will notice some immediate differences from a traditional billed account. A new meter, equipped to handle the prepay program will be installed at your service location. You will no longer receive a monthly statement of charges. A member must establish a minimum credit of $50 to begin service. As the home uses electric, the account’s balance begins to diminish based on the amount of kilowatt-hours (kWh) used. You will pay the same rate for your electric service, with the monthly service charge and taxes calculated daily. Members will be able to receive notifications and monitor use and account balance. Be sure to maintain accurate and up-to-date contact information to receive these notifications. When the balance becomes low or you would like to make a payment, use any of the convenient payment methods available through the cooperative. While you will no longer receive a monthly statement, you can view your use history and previous payments by visiting our online Energy Center portal.

Receiving alerts & notifications...

Be sure to keep contact information accurate and up-to-date. It is recommended to provide several different methods of communication such as e-mail addresses and cell phone numbers to be sure to receive electronic communications about your account. Visit Energy Center to update information and set alerts or download our app for Apple or Android devices.

Who is eligible...

Members in class R (residential) or class G (general service) can enroll in the prepaid metering program. Other rate classes can’t participate due to certain equipment limitations.

The following must be verified by the member:

1.) Not an active member of the U.S. military.

2.) Not elderly as defined by the State of Ohio (age 65 or older).

3.) No individual in the household requires life-support or other medical necessities requiring uninterrupted electric service.

To enroll, or for more information about the PrePay pilot program, please contact our offices today

PrePay FAQs

Who is eligible for prepay?

Members in class R (residential) or class G (general service) can enroll in the prepaid metering program. Other rate classes can’t participate due to certain
equipment limitations. The following conditions must be verified by the member:

1.) Not an active member of the U.S. military.

2.) Not elderly as defined by the State of Ohio (age 65 or older).

3.) No individual in the household requires life support or other medical necessities requiring uninterrupted electric service.

Will I receive a bill?

No, you will no longer receive a monthly bill through the mail or electronically. Members will be able to track electric use and manage their accounts from Mid-Ohio Energy’s online bill payment system. Members will have the option to view and print monthly statements from the site.

Will my rate change?

Enrolling in PrePay will not change the rates you pay per kilowatt-hour. The monthly service charge ($ 44.00 for residential single-phase service) is allocated on a daily basis.

Is there a fee to enroll?

Any new member enrolling in prepay must pay a minimum of $50 to activate the account. This amount is applied toward future energy use. For existing members, any deposit held or bill credit will be applied toward any outstanding balance, and the purchase of future energy use. In no case can capital patronage funds be applied to a prepaid account.

What happens if my account runs out of credit?

At anytime your account doesn’t have a credit balance, service is subject to disconnection. If service is disconnected, any outstanding balance and the minimum balance must be paid before service is restored. Additional charges may apply for reconnection outside of the co-op’s normal business hours (Mon. - Fri., 8 am to 5 pm).

Can I convert back to a regular billed account?

Yes, if a member wishes to convert a PrePay account to a regular billed account, a credit check will be performed to determine if a deposit is required.

PrePay Metering Guide

Click here to download

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  • Co-op Info
    • About Us
    • News & Events
    • Territory
    • Trustees
    • Capital Patronage
    • Careers
    • Ohio Cooperative Living Magazine
    • Request Information
  • Member & Community
    • Community Fund
    • Grassroots Political Action
    • Scholarships
    • Youth Tour To D.C.
      • Youth Tour - Interest Form
    • Safety
      • Safety Info
      • Safety Quiz
    • Community Room (Kenton)
    • Co-op Connections
  • Energy Solutions
    • Home Energy Audits
    • Energy Efficiency
      • Tips & Info
      • Energy Calculators
      • Energy Savings Cards
    • Marketing Rebates
      • Heat Pumps & Geothermal
      • Water Heaters
      • ENERGY STAR® Appliance Rebate
      • View all rebates...
    • Peak Alert: Load Management
    • Renewable Energy
      • Interconnection / Net Billing Info
    • Electric Vehicle Calculator
  • Service
    • Contact Us
    • Pay Bills / Manage Your Account
    • New Member Application & Docs
    • Understanding Your Bill
    • E-bill & Auto-pay
    • PrePay Metering
    • Load Limiting
    • Outage Center
      • Outage Information
      • View Report Outages
    • Tree And Crew Locations
    • Mobile Apps